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What would you do if you were asked to perform a task and weren't sure how to complete it?

Why this question is asked

This question helps interviewers gauge your problem-solving abilities and resourcefulness when faced with uncertainty. They want to assess how you approach challenges and whether you're open to seeking help or learning new skills. A strong answer indicates that you are proactive in finding solutions and that you won't shy away from difficulties, which can be a red flag if you express uncertainty about tackling tasks.

How to answer it

Start by emphasizing your willingness to learn and your resourcefulness. You could frame your answer like this: 'If I'm tasked with something I'm unsure about, I would first break the task down into manageable steps and conduct a bit of research to gather information. For example, in my last position, I was asked to use a software program I had never encountered before. I sought out tutorials online and reached out to a colleague who was experienced with it. This allowed me to successfully complete the task on time and even share helpful tips with the team. I believe that seeking guidance is key to overcoming obstacles.'

Skills assessed

AnalysisBrainstormingDecision makingInitiativeLateral thinkingLogical reasoningNegotiationObservationPersistencePersuasionCalmnessCuriosityDecision-makingOpen-mindednessOptimismOrganizationSelf-confidenceSelf-managementSelf-motivationClarityConfidenceConstructive feedbackEmpathyFriendlinessHumorInterviewingListeningNon-verbalPresentation SkillsQuick-wittednessRespectStorytellingVerbalWritten

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